Posts

Are you subject to Data Protection laws?

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    Are you subject to Data Protection laws?   This blog introduces a new topic that many may be unaware of: Data Protection laws. These are laws that define fully, or in part, what type of data is covered by government regulations, proscribe general standards for the securing of covered data, and may also require notification of victims and governmental authorities in the event of a breach. Small businesses, no matter what product or service they provide, are likely subject to some manner of regulations regarding the storage and use of digital data. For instance, any medical office or organization that handles medical records is subject to HIPAA, the federal law regarding health data privacy. Meeting IT regulations can be expensive and time consuming and they also require timely upgrades. Failure to stay up to date can lead to fines, penalties, and a damaged reputation.   Chances are, you are subject to some data protection or data security laws. You are also very likely to be subje...

Ransomware Part II

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    Ransomware Part II   In our last blog, we explained what ransomware is, and why it can be an especially troublesome virus. Today, let’s look at what you can do to avoid falling victim.   Prevention is the best cure. Follow standard “data hygiene” principles that you probably hear about all of the time. Update your OS, software, and apps whenever a new release or patch is released. Do this ASAP. Some patches may be released solely as a result of the discovery of a vulnerability. Watch out for phishing scams. If anything looks “off” about an email, don’t open it. And never open links you aren't totally sure of. If unsure, email back to the sender to verify they actually sent you a link. Unfortunately, human error is one of the biggest problems for data security. Employees unwittingly open links received via email or download information from insecure websites.   Beyond prevention, the most important thing you can do to make sure your data cannot be held ransom is strictly adher...

Ransomware part I

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    Ransomware part I   The daily reports of cybercrime are important reminders about the need to protect your business from malicious behavior that could threaten the success of your business. There are so many different things that can attack your computer, steal your data, and wreck your day. One of the most troublesome has been the development of ransomware. (FYI. Ransomware isn’t actually all that new-- some version has been around for decades)  Ransomware is a type of computer virus that takes your data hostage and like any kidnapping scheme, demands money for the release of your data.   Why is ransomware so nasty? Because it steals the most important thing your business possesses. Data. Worse, once infected there isn’t generally a way out. No one can “disinfect” your machine. You aren't going to be able to call in IT support to solve the problem. Basically, you have three options. Pay the ransom. This payment is usually via credit card or bitcoin (a digital currency). So...

Humans cause so much trouble

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    Have you been focusing on software packages and anti-virus tools to protect your data from hacking? That may not be enough, because it overlooks one of the biggest causes of security breaches. All of the security software and expertise in the world is useless if you or your employees don't remain vigilant about their behavior as it relates to hacking scams and data security. Human error remains  the  biggest cause of security breaches and data loss at almost all companies, large or small. We just can’t remind you enough that you need to develop a culture of security among all of your employees. Changing passwords frequently, not sharing passwords, and learning to recognize and avoid opening nefarious emails are the top three lessons you need to reinforce with your employees. And don’t make it a once-in-a-while memo, make it part of your office culture, with ongoing reminders, links to articles explaining phishing scams, and routine reminders to change passwords. Contact your MS...

The most boring topic Ever

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    Yes, today’s blog is about office phone systems. You have one. They are dull, necessary, and no one wants to deal with them. They need to be re-configured for new employees, they’re confusing, and the telco lines probably cost you more money than you'd like. Like everything else, office phone systems began transitioning to fully online/digital well over a decade ago. The proper term is “ Voice over Internet Protocol” or "VoIP." In a practical sense, it means that your phone lines are no longer coming in over traditional, “plain old telephone” lines, or other standard protocols from the 1960s to the 2000s. Instead, voice signals are now being carried to your phone from the telco via the internet, such as your broadband connection.   Why do this? There are a few simple benefits. You cut the higher landline charges, especially for international calls Old fashioned systems are becoming obsolete, and parts aren't available You don't need 2 separate cabl...

The Cloud: what do you get?

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    The cloud refers to using off site computing resources and storage to supplement or even replace the use of on-site/in-house resources. Instead of buying hardware and software to support your business, you are basically outsourcing this set of tasks. There are 4 benefits for the small firm and today we will look at the first 2. Elasticity - With onsite computing, if you need additional capacity you have no choice but to purchase that capacity in discrete steps, which means bearing the costs of being over-capacity for a period of time until growth catches up. Onsite computing also means you must have the capacity to handle your own peak computing and storage demands, and resources may go underutilized much of the time. The cloud allows complete elasticity in the utilization of computing resources. You buy only what you need, as you need it. You can grow or downsize as the business demands. Pay as you go - On-site hardware involves significant capital expenditures. The cloud allows y...

What the cloud means for you–Part II

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    Recently, we talked about ways the cloud brings value, business protection, and economies of scale to the smaller firm that they could never achieve by themselves. Today, we look at a final benefit of the cloud. Protection against on-site disaster - If a disaster strikes your physical business location, on-site resources can be damaged, destroyed, or become inaccessible for a period of time. Even if it isn't a major disaster, if you have a failed server your business could be down for an extended period. When everything occurs in the cloud, you are vaccinated against this type of business calamity. You can still access and use computing resources from anywhere. In summary, left entirely on its own a small firm just does not have the resources and capital to fully support its own technology infrastructure. The cloud turns that upside down, enabling firms to enjoy the benefits of a fully supported tech foundation without levels of expenditures that are just not feasible for small...